Claude in Practice
SU-618(2 days)
Claude in Practice
11.500 DKK
(excl. VAT)
Course calendar
Description
Claude can do much more than write text and answer one-off questions. With the right instructions and the right context, Claude can work with large amounts of information, analyze documents, conduct research and help with tasks that span multiple steps.
In this course, you first learn to use Claude effectively in your day-to-day knowledge work. You learn how to describe a task, provide relevant context and work systematically with sources, requirements and quality criteria. We work with documents and Projects, where files, knowledge and standing instructions can be gathered around an area of work. Among other things, you learn to compare material, spot inconsistencies, identify missing information and turn large amounts of content into a useful overview.
Research is a central part of the course. You learn to frame good research tasks, have Claude investigate and compare multiple sources, and critically evaluate both the source material and the conclusions. The results are turned into concrete deliverables such as analyses, decision memos, spreadsheets, presentations and Artifacts.
Next, we move from one-off tasks to real AI workflows. You learn to make good working methods reusable with Projects, standing instructions and Skills, so Claude can follow the same process on new tasks and new material.
We also work with Claude Cowork, where Claude can plan and carry out larger tasks across multiple steps. You learn to delegate the work, follow the process and correct course along the way, and to decide which files, tools and connected services Claude should have access to. We look at the options for recurring tasks and automation, but also at the line between the work Claude can do on its own and the work that still requires human oversight.
The course is hands-on and based on realistic work situations. Along the way, you work with documents, research and analysis, build reusable working methods and finally combine several of the techniques into a coherent AI workflow. We also cover source evaluation, confidential data, permissions, prompt injection and quality assurance, so using Claude effectively does not come at the expense of control and accountability.
After the course, you can:
- Choose the right way of working in Claude based on the nature of the task
- Give Claude relevant context, source material and clear instructions
- Analyze and compare large volumes of documents and information
- Use Claude for research and verify sources and key claims
- Organize longer-running work with Projects and project knowledge
- Build repeatable working methods with Skills and standing instructions
- Delegate multi-step tasks to Cowork and steer the work along the way
- Build AI workflows with attention to quality, data security and human oversight
The course is relevant if you work with information, documents, analysis and decision support, for example as a consultant, project manager, analyst, manager or employee in HR, communications, marketing, finance or administration. You do not need to know how to program.
Related exam
Prerequisites
No programming or prior experience with Claude is required. You should be comfortable working with documents, the web and everyday digital tools.
Module overview
- Claude Chat, Projects, Research, Artifacts and Cowork
- The difference between asking a question and delegating a task
- Choosing a way of working based on the task, the material and the desired result
- Key capabilities and limitations
- When Claude and other AI tools meet different needs
- Describe the goal, the task and the desired result
- Give Claude relevant background, sources and reference information
- Specify requirements, constraints and quality criteria
- Use examples and existing material for guidance
- Work iteratively and identify missing information
- Work with documents, spreadsheets and other source material
- Summarize and structure large amounts of information
- Compare information across multiple documents
- Identify differences, risks, gaps and key points
- Distinguish between information from the sources and Claude's own interpretations
- Projects as workspaces for longer-running tasks
- Gather relevant material in project knowledge
- Use project instructions for fixed guidelines and working methods
- Organize chats, files and context around an area of work
- Understand how Claude finds and uses relevant project knowledge
- From a question to a structured research task
- Web search and larger research tasks
- Investigate and compare information from multiple sources
- Check citations and go back to the original source
- Distinguish between documented facts, interpretations and assumptions
- Handle conflicting or insufficient information
- Turn source material and analyses into structured results
- Work with reports, spreadsheets, presentations and other file formats
- Use Artifacts for interactive and standalone content
- Adapt the result to the audience, purpose and format
- Iterate on and quality-assure AI-generated deliverables
- Identify repeatable work processes that are well suited to AI
- Distinguish between instructions, project knowledge and Skills
- Make working methods reusable with standing instructions and examples
- Create and test a simple Skill
- Design workflows that can be applied to new tasks and new material
- The difference between Chat and Cowork
- Delegate a larger task with multiple steps
- Understand how Cowork plans and carries out the work
- Follow the process and correct course along the way
- Work with files, folders and other available tools
- Assess which parts of a work process are worth delegating
- Connect Claude to relevant data sources and work tools
- Understand connectors and MCP at a practical level
- Work with read and write access to external systems
- Introduction to recurring and scheduled tasks
- Assess when integration and automation add real value
- Hallucinations, uncertainty and factual errors
- Check sources, figures, analyses and conclusions
- Confidential information, personal data and organizational guidelines
- Permissions, credentials and access to external systems
- Prompt injection and the risks of external content
- Human approval and choosing the appropriate level of autonomy
- Work on a larger task across documents and sources
- Combine analysis, research and reusable instructions
- Delegate selected steps with Cowork
- Turn the result into a finished deliverable
- Check the workflow, sources and final result
Free course advice
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I can't give anything less than 5 stars across the board. Either you're truly in a class of your own, or I've just been to the wrong course venues before. Fantastic place and atmosphere.... once you've learned to find your way around :-)
Your instructors are exceptional; skilled, competent and good at teaching - so you have everything you need to get off to a good start.
You have fantastic facilities, good food and lovely people throughout the building.
A really good, in-depth course. Your course facilities at Karlebogaard are nothing short of fantastic. A beautiful historic house with lots of fun stories and great course rooms. The course itself was very useful. I learned everything I had hoped to and then some. My instructor was damn good and really funny. He made it a pleasure, and the hours flew by.
Probably the best course I've ever taken and the best instructor I've ever had!! Really good depth and thorough explanations, and on top of that, fantastic food!!!
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The course venue is so inviting and welcoming that it has been a pleasure to be here. Clean, tidy and full of charm. I attended a course where all the individual parts came together into a greater whole that can hardly be described.
I got a lot out of the course. It opened my eyes to possibilities I didn't know existed. I'm sure this won't be the last time we're in touch with SuperUsers.
I never in my wildest dreams imagined that a course venue could be so beautiful. I don't know if it's true, but I have a feeling that the surroundings rub off on the people who work here, so everyone seems incredibly happy.
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The instructor tailored the course to my level to a very large extent and was flexible. I had very high expectations, and they were exceeded.
Great precision, good exercises, good pace, a great atmosphere and maximum learning.
The instructor was very pleasant and the exercises were extremely good. I really learned a lot about the topics the course covered.
On top of that, really nice, calm and green surroundings with good catering - especially good food. I would like to take my courses here again next time.
It was a real pleasure to take a course at SuperUsers. The week we spent on the course was worth the money and means that we can now save many consultant hours. It's always nice to have the knowledge in-house.
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I started using all the knowledge I soaked up on the course almost right away, and now we are well underway with developing our future cloud solution.
There is no doubt about who we will turn to if we need other courses.
This is my first time at SuperUsers. It has been a really good experience. The instructor seems very experienced and competent.
The instructor's strong technical background made the course and the in-depth answers to questions a good experience.
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The instructor also showed a strong ability to answer any questions that came up during the course.
I'll be back the next time I need to take a course. It's a lovely place, the food is fantastic, and the instructor is very knowledgeable and happy to share that knowledge!
The technical depth of the course was really good. The instructor's knowledge went much deeper than the curriculum necessarily requires.
You could throw all kinds of curveballs at the instructor, and he had it all under control - he also made the content exciting.
We have now completed Microsoft 365 courses for a total of 5 people here in our department. Everyone agrees that it was an excellent course with a skilled instructor and communicator who could discuss and explain things at the right level, while also being efficient and bringing humor.
It has been a really good experience.
It's calm and quiet at SuperUsers' country venue. Good atmosphere and catering. Some thought has gone into healthy eating when it comes to food and cake, so it doesn't get completely out of hand.
The instructor is knowledgeable about the topics and readily puts them in a broader perspective by relating them to other relevant areas. It's rewarding that this is possible too, and it gives you ideas for further study.
In addition, the instructor was engaged and entertaining to have presenting the content.
As always, it was a great experience, and you learn a lot in a short time from some very skilled instructors.
I work in Azure almost every day, and both courses have been really good at helping me understand Azure better.
The instructor is very presentation-oriented and gets you involved in the teaching and the material. He is good at varying the teaching so it never gets monotonous.
It is clear that the instructor has hands-on experience and not just the theory, with many good examples that related to real-world challenges we might encounter.
Good facilities and good food, without drowning in unhealthy habits.
Very good course, the instructor was the best. I've been here at SuperUsers before, now I'm here again, and hopefully coming back another time.
The instructor seemed very competent and has extensive knowledge of his field. He was good at explaining things in a clear and humorous way. There were also simple exercises that gave a good understanding.
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There was no doubt that the instructor knew exactly what he was talking about, and even the simplest questions were answered gladly, without anyone being made to feel stupid.
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Really happy with the venue and the stay over in the horse stable. I'll see if I can come back here for the next course I take. A really beautiful building, and great to experience a place like this. A fantastic place to hold a course.
