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courseAB-900

Introduction to Microsoft 365 and AI administration

Introduction to Microsoft 365 and AI administration

6.000 DKK

(excl. VAT)

Get a strong introduction to Microsoft 365, Copilot and AI-powered agents. In this course, you'll learn the core services, administrative tools and governance principles you need to support a modern Microsoft 365 platform. The course is ideal if you want to understand both traditional Microsoft 365 administration and the new possibilities with Copilot and agents.

Course calendar

 
Hillerød
October
13/10
Week 42
13 Oct 2026
November
Week
December
10/12
Week 50
10 Dec 2026
January
Week
February
4/2
Week 5
4 Feb 2027
March
Week
April
13/4
Week 15
13 Apr 2027
May
Week
Aarhus
Week
Week
1/12
Week 49
1 Dec 2026
Week
2/2
Week 5
2 Feb 2027
18/3
Week 11
18 Mar 2027
19/4
Week 16
19 Apr 2027
24/5
Week 21
24 May 2027
Virtual
13/10
Week 42
13 Oct 2026
Week
1/12
Week 49
1 Dec 2026
10/12
Week 50
10 Dec 2026
Week
2/2
Week 5
2 Feb 2027
4/2
Week 5
4 Feb 2027
18/3
Week 11
18 Mar 2027
13/4
Week 15
13 Apr 2027
19/4
Week 16
19 Apr 2027
24/5
Week 21
24 May 2027
Dates are start dates
Virtual classroom available
Guaranteed to run

Description

This course is for IT staff, administrators, consultants and decision-makers who want a practical, business-relevant introduction to Microsoft 365. You'll learn the core services and administration options in Microsoft 365 and gain insight into the AI features that are increasingly part of the modern workplace.

The course gives you an overview of the core areas of Microsoft 365, including identity, security, data protection, compliance and the administration of core services such as Teams, Exchange Online, SharePoint Online and OneDrive.

As part of the course, you'll also be introduced to Microsoft 365 Copilot and Copilot agents. You'll learn the basic concepts behind AI in Microsoft 365, the difference between Copilot and agents, and the key considerations around licensing, governance, security and adoption.

The course is designed for beginners and new administrators who want a solid foundation in Microsoft 365, either as preparation for Microsoft Certified: Microsoft 365 Fundamentals (AB-900) or as a starting point for further work with Microsoft 365 administration, security and AI solutions.

After the course, you'll be able to, among other things:

  • Explain the basic cloud principles behind Microsoft 365
  • Understand the core services and administrative options in Microsoft 365
  • Describe the identity, security and Zero Trust concepts in Microsoft 365
  • Explain the principles behind data protection, compliance and governance
  • Understand the basic concepts behind Microsoft 365 Copilot and Copilot agents
  • Know the key licensing and governance considerations when implementing AI features
  • Identify opportunities for increased productivity and automation with Copilot

The course is especially well suited for people who want a solid foundation in Microsoft 365 and who also want to understand how AI and Copilot are changing the modern digital workplace.

Related exam

Next steps

If you want to build on your skills, these may be relevant:

Certification bundles

Module overview

This Learning Path introduces the Microsoft 365 experience by helping you set up core services, manage users and access securely, and protect your organization’s data using built-in tools and best practices.

Lessons:

  • Explore Microsoft 365 security foundations
  • Introduction to Microsoft 365 core services and admin controls
  • Protect and govern Microsoft 365 data

This Learning Path explores how to boost productivity and security in Microsoft 365 by using Copilot and AI-powered agents, while examining how to manage, customize, and govern these tools across your organization.

Lessons:

  • Explore Microsoft 365 Copilot and agents
  • Perform basic administrative tasks for Microsoft 365 Copilot
  • Perform basic administrative tasks for Microsoft 365 Copilot agents

Free course advice

We care a lot about helping you find the course path that creates the most value for you and your workplace. Get in touch with our course advisors — they're ready to help you, free of charge and with no obligation.

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I can't give anything less than 5 stars across the board. Either you're truly in a class of your own, or I've just been to the wrong course venues before. Fantastic place and atmosphere.... once you've learned to find your way around :-)

— Mikael Ejberg Pedersen
Cobham SATCOM

Your instructors are exceptional; skilled, competent and good at teaching - so you have everything you need to get off to a good start.

You have fantastic facilities, good food and lovely people throughout the building.

— Camilla Esper
Leita Aps

A really good, in-depth course. Your course facilities at Karlebogaard are nothing short of fantastic. A beautiful historic house with lots of fun stories and great course rooms. The course itself was very useful. I learned everything I had hoped to and then some. My instructor was damn good and really funny. He made it a pleasure, and the hours flew by.

— Henrik Thuelund
Magasin du Nord

Probably the best course I've ever taken and the best instructor I've ever had!! Really good depth and thorough explanations, and on top of that, fantastic food!!!

— Michael Hasløv
Lån & Spar Bank

Delicious food, cozy facilities, good structure and atmosphere. I'll be back when I can.

— Ea Stenberg
Oticon A/S

Absolutely the best course I've ever taken!

— Esben Salling
JN Data A/S

The course venue is so inviting and welcoming that it has been a pleasure to be here. Clean, tidy and full of charm. I attended a course where all the individual parts came together into a greater whole that can hardly be described.

— Bo Peter Jensen
Kyndryl Danmark ApS

I got a lot out of the course. It opened my eyes to possibilities I didn't know existed. I'm sure this won't be the last time we're in touch with SuperUsers.

— Christian Larsen
Siemens Gamesa Renewable Energy A/S

I never in my wildest dreams imagined that a course venue could be so beautiful. I don't know if it's true, but I have a feeling that the surroundings rub off on the people who work here, so everyone seems incredibly happy.

There's a really great atmosphere. All the way from the woman at the reception desk to the people who work in the kitchen.

— Jannik Berg Møller
Metro Service

The instructor tailored the course to my level to a very large extent and was flexible. I had very high expectations, and they were exceeded.

Great precision, good exercises, good pace, a great atmosphere and maximum learning.

— Luka Dalum
Semler

The instructor was very pleasant and the exercises were extremely good. I really learned a lot about the topics the course covered.

On top of that, really nice, calm and green surroundings with good catering - especially good food. I would like to take my courses here again next time.

— Arif Mikkelsen Yüce
Københavns Kommune

It was a real pleasure to take a course at SuperUsers. The week we spent on the course was worth the money and means that we can now save many consultant hours. It's always nice to have the knowledge in-house.

There is a relaxed atmosphere in the classroom, lovely surroundings in the building itself, and skilled instructors who do a really good job.

I started using all the knowledge I soaked up on the course almost right away, and now we are well underway with developing our future cloud solution.

There is no doubt about who we will turn to if we need other courses.

— Maksym Bilyk
KVM A/S

This is my first time at SuperUsers. It has been a really good experience. The instructor seems very experienced and competent.

The instructor's strong technical background made the course and the in-depth answers to questions a good experience.

— Thomas Gram
Nic. Christiansen Gruppen A/S

A really nice course venue in pleasant surroundings that make for a good setting for focused learning. The instructor came across as well prepared, with extensive knowledge of the relevant topics.

The instructor also showed a strong ability to answer any questions that came up during the course.

— Simon Schmidt Eriksen
Norlys

I'll be back the next time I need to take a course. It's a lovely place, the food is fantastic, and the instructor is very knowledgeable and happy to share that knowledge!

— Jan Christiansen
TV2 Danmark A/S

The technical depth of the course was really good. The instructor's knowledge went much deeper than the curriculum necessarily requires.

You could throw all kinds of curveballs at the instructor, and he had it all under control - he also made the content exciting.

— Nicolai Bæklund
Danish Crown

We have now completed Microsoft 365 courses for a total of 5 people here in our department. Everyone agrees that it was an excellent course with a skilled instructor and communicator who could discuss and explain things at the right level, while also being efficient and bringing humor.

It has been a really good experience.

— Henrik Dyrhøj
Nyborg Kommune

It's calm and quiet at SuperUsers' country venue. Good atmosphere and catering. Some thought has gone into healthy eating when it comes to food and cake, so it doesn't get completely out of hand.

The instructor is knowledgeable about the topics and readily puts them in a broader perspective by relating them to other relevant areas. It's rewarding that this is possible too, and it gives you ideas for further study.

In addition, the instructor was engaged and entertaining to have presenting the content.

— Kenneth Middelboe Carlson
Svend Hoyer A/S

As always, it was a great experience, and you learn a lot in a short time from some very skilled instructors.

I work in Azure almost every day, and both courses have been really good at helping me understand Azure better.

— Marthin Lundquist
DEAS A/S

The instructor is very presentation-oriented and gets you involved in the teaching and the material. He is good at varying the teaching so it never gets monotonous.

It is clear that the instructor has hands-on experience and not just the theory, with many good examples that related to real-world challenges we might encounter.

Good facilities and good food, without drowning in unhealthy habits.

— Kenneth Middelboe Carlson
Svend Hoyer A/S

Very good course, the instructor was the best. I've been here at SuperUsers before, now I'm here again, and hopefully coming back another time.

— Mads From
Sampension Administrationsselskab A/S

The instructor seemed very competent and has extensive knowledge of his field. He was good at explaining things in a clear and humorous way. There were also simple exercises that gave a good understanding. 

— Jeppe Hvelplund
Vattenfall Vindkraft A/S

The instructor was really good at going in depth while still making sure everyone was keeping up. A really nice venue and room, and great food.

There was no doubt that the instructor knew exactly what he was talking about, and even the simplest questions were answered gladly, without anyone being made to feel stupid.

— Jesper Nederby
Rudersdal Kommune

A lovely, cozy place where the receptionist, the kitchen and the instructors make you feel at home. A good setting makes for good learning. Really good food that helps round out the whole experience of taking a course at SuperUsers.

— Henrik Valentin Eltang
Privatperson

Really happy with the venue and the stay over in the horse stable. I'll see if I can come back here for the next course I take. A really beautiful building, and great to experience a place like this. A fantastic place to hold a course.

— Mads-Ejnar Kehlet
Herningsholm IT-center