Administering Office 365
MS-030(5 days)
Administering Office 365
22.000 DKK
(excl. VAT)
Course calendar
Description
In this course, you learn to work with Office 365 and all its associated services. The course gives you the skills you need to administer and maintain an Office 365 solution.
The course materials and accompanying labs are based on Windows 11 in Office 365, but the knowledge also applies if you work with Windows 10. The course focuses primarily on features in Office 365, but it is also relevant for organizations that have Microsoft 365 solutions.
We cover, from the ground up, the key elements involved in getting started with an Office 365 solution. How do you manage users, either in a cloud-only solution or in a hybrid solution with users synchronized from your AD? How do you handle the organization's email in Exchange Online, and how do you plan and manage files in OneDrive and SharePoint Online? The course also includes a thorough walkthrough of the collaboration tool Microsoft Teams, and we cover basic troubleshooting and support in Office 365. Finally, you gain experience implementing security and compliance in Office 365.
The course is based on the features available in the Office 365 E3 license, which are the core features in Office 365 and Microsoft 365 plans.
Module overview
In this module, you will learn about setting up an Office 365 tenant for a trial or for a full deployment including the key technical decision points in both pilot and deployment phases. This module introduces the core services of Office 365 and how to configure DNS settings to add custom/vanity domains for use with all Office 365 services.
Lessons
Overview of Office 365
Core Services of Office 365
Requirements for an Office 365 Tenant
Planning a Pilot and Deployment
Creating an Office 365 Tenant
Adding Custom Domains and Managing DNS Settings
Lab 1: Provisioning Office 365
Configure an Office 365 Tenant
Configure a custom Domain
After setting up your Office 365 tenant, the next stage is to give access to users. In this module, you will learn how to create, manage and license users in Office 365, via PowerShell and using synchronization with on-premises directory services. This module also introduces the different types of groups available in Office 365 and how they are used. You will then learn how to manage administrative access using Role Based Access Control (RBAC).
Lessons
Managing User Accounts and Licences
Managing Passwords and Authentication
Create and Managing the Different Types of Groups in Office 365
Managing Users and Groups with PowerShell
Managing Users and Groups in the Azure AD Admin Center
Role Based Access and Administrative Roles
Planning and Configuring Directory Synchronization
Lab 1: Managing Users and Groups in Office 365
Create and Update User Accounts
Assign a Licence to a User
Manage Office 365 Password Policies
Create and Manage Microsoft 365 Groups
Create and Manage Security Groups
Create Users and Groups with PowerShell
Assigning Service Administration Roles
Creating Administrative Units
Lab 2: Planning and Configuring Directory Synchronisation
Preparing for Directory Synchronization
Configuring Directory Synchronization
Managing Active Directory Users and Groups
This module looks at the tools and client applications you can use to connect to Office 365. You will learn about the options for configuring and deploying the Apps for Microsoft 365 (previously known as Microsoft Office/Office 365 Pro Plus) across web, Windows, Mac OSX and mobile platforms
Lessons
Planning Network Configuration for Office 365 Tools and Applications
Using the Office Configuration Tool
Click to Run Installation Use and Control
Managing Centralized Deployment of Tools, Applications and Add-ins
Reporting
Lab 1: Deploying and Configuring Tools and Applications for Office 365
Running the Microsoft 365 Network Connectivity Test
Create a Custom Configuration for Click to Run
Create a Custom Configuration for Centralized Deployment
In this module, you will learn to create and manage mailboxes including shared group and resource mailboxes as well as distribution lists. You will then learn about Exchange Online permissions which offer more granular control of Exchange Online Administration than the Office 365 Administration roles. This module also considers Mail Flow rules and email protection including anti-spam and anti-malware.
Lessons
What is Exchange Online
Managing Exchange Online Mailboxes
Managing Office 365 Groups in Exchange Online
Configuring Exchange Online Permissions
Managing Exchange Online using PowerShell
Plan and Configure Mail Flow
Plan and Configure Email Protection
Lab 1: Planning and Managing Exchange Online
Configuring Exchange Online Recipients
Configuring Exchange Online Resource Mailboxes
Configure Email Protection
This module introduces SharePoint Online and its role in providing other Office 365 services such as Microsoft Teams and OneDrive. In this module, you will learn how to plan and configure SharePoint Online including controlling External Sharing.
Lessons
What is SharePoint Online
Understanding the relationship between SharePoint, OneDrive, Teams, and Office 365 Groups
SharePoint Online Architecture
Configure SharePoint Online
Configure and Control External Sharing
Managing SharePoint Online Site Collections
Managing SharePoint Online using PowerShell
Lab 1: Planning and Managing SharePoint Online
Configuring SharePoint Online Settings
Create a SharePoint Intranet
Verify External User Sharing
This module explains how to plan and configure Microsoft Teams for communication and collaboration within your organization and how to control external communications. You will learn to use Microsoft Teams policies to configure Teams user settings.
Lessons
What is Microsoft Teams
How Microsoft Teams integrates with other Office 365 Services
Create and Manage Organization Wide Settings
Create, Manage and Assign Microsoft Teams Policies
Plan and Configure External and Guest Access
Managing Microsoft Teams using PowerShell
Lab 1: Planning and Managing Microsoft Teams
Configure Organization Wide Settings
Working with Teams Policies
Configure External and Guest Access
Create a Team
In this module, you will learn about the other Office 365 services including their purpose, and an introduction to the use and administration of each service. You will then learn about selected Add-ins to extend Office 365.
Lessons
Yammer
Planner
Visio
Bookings
Delve
Forms
Power Platform
Stream
Sway
Viva
Scheduler
Add-ins, including Find Time and Junk Reporter
Lab 1: Planning and Managing Office 365 Services
Configure and Manage Planner
Configure and Manage Bookings
Configure Power Platform Data Policy
This module introduces the Security and Compliance features in Office 365. Whilst Microsoft 365 plans includes extended security and compliance features, this module will focus on those products available in the core plans without the extended licensing.
Lessons
Overview of Security and Compliance Features in Office 365
Extending Security and compliance Features with Additional Licences
Using the Microsoft Defender Portal and Secure Score
Using the Office 365 Compliance Portal and Compliance Score
Plan and Configure Retention Labels and Policies
Plan and Configure Data Loss Prevention Policies
Create and Assign Sensitivity Labels
Configure Safe Attachments and Safe Links Policies
Plan and Configure Multi Factor Authentication
Lab 1: Configure Security and Compliance in Office 365
Review Secure Score
Configure Threat Protection
Configure Sensitivity Labels
Configure Retention for Microsoft Teams
Configure Multi Factor Authentication
This module looks at techniques for troubleshooting issues with Office 365 focusing on the core services. You will also learn about the reporting and monitoring tools and features available.
Lessons
Monitoring Office 365 Service Health
Troubleshooting Administrative Access in Office 365
Troubleshoot Directory Synchronization
Troubleshooting Exchange Online
Troubleshooting SharePoint Online
Troubleshooting Microsoft Teams
Troubleshooting Office 365 Security and Compliance
Lab 1: Reporting, Monitoring and Troubleshooting in Office 365
Troubleshooting synchronization issues with user objects in Office 365
Troubleshooting Exchange Online
Troubleshoot SharePoint Online
Troubleshoot Microsoft Teams
Troubleshoot Sensitivity Labels
Free course advice
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